Privacybeleid

Laatst bijgewerkt: April 9, 2026

Voltaicos (“we”) respects your privacy and complies with applicable data protection law, including the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your data when you use our website and services.

1. Data controller

De verwerkingsverantwoordelijke is Voltaicos. U kunt contact met ons opnemen via [email protected] of via onze contactpagina.

2. What data we collect

We may collect: name, email, phone, address or postal code, and other details you provide when requesting a quote, using the sustainability check, savings calculator, or contact form. We also collect technical data (IP, browser, device) and usage data via cookies and similar technologies, as described below.

3. How we use your data

We use your data to: respond to enquiries and quote requests; provide and improve our services; send confirmation and follow-up communications; analyse site usage (with your consent where required); and comply with legal obligations. We do not sell your data to third parties.

4. Cookies and tracking

This site uses cookies and similar technologies. We use a cookie banner so you can choose which categories to allow. We do not use analytics or marketing cookies until you have given your consent.

Technologieën die we gebruiken:

• Cookiebot – We use Cookiebot to manage your cookie consent. The cookie banner lets you accept or refuse categories of cookies. You can change your preferences at any time via the cookie banner or our cookie declaration (when Cookiebot is enabled on our domain).
• Google Consent Mode v2 – We use Google’s Consent Mode v2 so that Google advertising and analytics tags do not use storage until you have given consent via the cookie banner.
• Google Tag Manager (GTM) – We use Google Tag Manager to load and manage tags. It may load Google Analytics (GA4) and other tools only after you have accepted the relevant cookie category.
• Google Analytics (GA4) – Analytics, only after you give consent. Used to understand how the site is used and to improve our services.
• Facebook Pixel – Advertising and conversion tracking, only with your consent (marketing cookies).
• Hotjar – Analytics and heatmaps to improve user experience, only with your consent (statistics cookies).

We use: strictly necessary cookies (required for the site to function); analytics/statistics cookies only after you give consent; and marketing cookies only with your consent. We do not sell your data to third parties. Our cookie banner and tracking behaviour are aligned with this policy.

Cookielijst

We use cookies and similar technologies for: session and security (strictly necessary); consent preferences (e.g. Cookiebot); analytics (e.g. Google Analytics, Hotjar) and advertising (e.g. Facebook Pixel) only after consent. For an up-to-date list of cookies when Cookiebot is enabled on our site, use the cookie banner to open the cookie declaration. Otherwise, the main categories are: necessary (session, consent); statistics (GA4, Hotjar); marketing (Facebook).

5. Legal basis and retention

We process your data on the basis of: performance of a contract or pre-contractual steps (e.g. quote requests); your consent (e.g. analytics/marketing cookies); and our legitimate interests (e.g. improving our services), where permitted. We retain data only as long as necessary for these purposes or as required by law.

6. Your rights (GDPR)

You have the right to: access your data; have it corrected or erased (where applicable); restrict or object to processing; data portability; and to withdraw consent. You may also lodge a complaint with a supervisory authority (e.g. in Portugal: CNPD).

7. Changes

We may update this privacy policy from time to time. The current version is always on this page. We will align our cookie banner and tracking behaviour with this policy.

8. Contact

Voor privacyverzoeken of vragen: [email protected] of contactpagina.